Despite having a ‘Business Broadband’ service, it appears that nothing is sacrosanct and we have endured a few service outages of late.
When the service goes down out of hours, I am afraid that there is nothing much that can be done at the moment, and the trunk service to the Brandmeister Network is unavailable. During the day however the service is switched manually to a backup service and the trunk to Brandmeister is maintained, but sadly the Dashboard access from the website will not be available.
At the moment everything is switched back and running properly.
Thanks for your understanding, and bear in mind your expectations from this service which is provided entirely at my own expense.